Diagnosis 1 of 2
Checks version of Windows (W9x, WNT, W2K) and service level etc.
- Fail => Sorry I can’t help
Checks whether user name is in SLAC domain
- Warning => Need to specify SLAC\userid for VPN
Tries/pings loopback Ethernet port
Uses netstat -r to find gateway
Pings gateway
- Fail => No Internet connection
Checks host registry to see if RAS installed, if not: