Improve trouble shooting
Network trouble shooting center
Reduce dependencies of critical components
Improve failover (HSRP) & bridge spanning
Notes:
Improve trouble management: set up network trouble shooting center, provide workstations which are robust to network outages, but kept current (requires systems involvement). Improved UPS, redundancy & failover with HSRP (may need changes in gateway addresses) & bridge spanning trees (TCP stacks need to be tolerant to 30s outages)