Auditing - past
Phone numbers have to be authorized to make international calls
- requires group/dept. leader email & account
- records are very incomplete
- ~ 380 phones have international access, ~10%
No charge back to users/groups
Fran Balkovich used to scan the paper bills
- look for exceptions (> 30 min calls, > N calls from extension, unusual countries)
- call ATOMs
- took 20% FTE, Fran has retired