Some Critical Questions
Can we move quickly enough to avoid contract extension?
- How many options to explore, how many people to involve?
- How to get buy-in?
- Full RFP process?
How critical is current 4 digit dialing plan, or 926-xxxx?
What if voice mail features (prompts, critical calls etc.) changed the way they worked?
Do we need to move from analog to digital phones?
- Generally more function (Caller ID, multi lines on single pair, hold on second line etc …)
- BUT more expensive (3 times) phones (~$200K), and vendor specific
Do we want to trade one time cost vs ongoing costs
- E.g. upgrade cable plant, purchase PBX (few $M), move to digital
- How long should the next contract be?