Requirement Highlights
Based on experience, surveys of 23 ATOMs, some key users, and discussions with vendors:
Mandatory:
- More effective management to constrain admin costs
- > 1 console access, GUI interface (web based?)
- Better integration of PBX, VM & SLAC DBs
- Higher speed interfaces (e.g. 1.5Mbps)
- Improved capabilities for more people:
- Message waiting light – new phones & interfaces
- Caller ID from outside – requires digital phones
- Multi line phones – requires digital phones
Highly desired
- Voice mail interface/integration with email